Senior Project Manager, Professional Services
Core
Lead governance and end-to-end execution of complex, high-stakes migration and implementation projects for strategic customers, serving as the bridge between sales, technical delivery, and executives.
Role type
Senior Project Manager (Professional Services)
Builds
Cybersecurity and networking solutions for enterprise clients
Domain
Cloud Security / Networking / Professional Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Project and Portfolio Management (PPM), Strategic Execution, Executive Presence, Ambiguity Management, Technical Literacy, AI-Enabled Delivery, Change Management, Conflict Resolution, Collaborative Leadership
Preferred skills
Mastery of concurrent workstreams, building governance frameworks, scaling delivery methodologies
Technologies
Jira, Salesforce, Professional Services Automation (PSA)
Responsibilities
Lead cross-functional teams to deliver mission-critical enterprise implementations; Own project governance across the full lifecycle including charters, RAID, and closeout; Establish high-trust relationships with key customers and vendors; Manage project financials, resource forecasts, and scope performance; Develop scalable methodologies and playbooks for global delivery efficiency; Ensure seamless sales-to-delivery transition by validating scope and risks; Proactively identify and mitigate project risks including zero-downtime migrations; Transform project data into data-driven insights for leadership; Leverage AI tools to optimize workflows and increase team productivity; Collaborate with Account Teams, Engineering, and Product to resolve blockers and advocate for customer requirements.
Seniority
Senior, hands-on IC