Fleet Monitoring Specialist
Core
Provide 7x24x365 remote monitoring, management, and troubleshooting of heavy equipment rental fleets (company-owned and customer-owned) to ensure performance and availability.
Role type
Senior IC fleet monitoring specialist (managed services)
Builds
Heavy equipment rental fleet operations and incident resolution
Domain
Construction equipment rental / Managed services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Heavy equipment industry knowledge, incident management, work order creation, stakeholder collaboration, shift work adaptability, G-Suite proficiency, process improvement
Preferred skills
None stated
Technologies
G-Suite (Gmail, Google Docs, Sheets, Drive), proprietary T3 platform
Responsibilities
Monitor and respond to fleet events and alarms; troubleshoot and resolve complex asset issues; create work orders and schedule maintenance; manage incident backlog and SLA adherence; support customer queries via chat/email/phone; contribute to knowledge base and training initiatives.
Seniority
Mid-level, hands-on IC