Senior Business Operations Analyst
Core
Lead analytical and operational improvement projects to shape Operations, solve business challenges, and drive initiatives with tangible impact across the organization.
Role type
Senior Business Operations Analyst (Quality, Compliance & Fraud)
Builds
Operational workflows, scalable KPIs, dashboards, and monitoring frameworks for a restaurant booking platform.
Domain
Restaurant industry / Food & Beverage / Fraud & Risk
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Analytical thinking, problem-solving, process redesign, project ownership, SQL, stakeholder alignment, KPI design, AI tool utilization
Preferred skills
Python/scripting, AI automation/prototyping, process transformation experience
Technologies
SQL, AI-powered tools, Python
Responsibilities
Lead analytical and operational improvement projects; Partner with cross-functional stakeholders to align on solutions; Challenge existing processes and business requirements; Translate data and business insights into actionable implementation plans; Work hands-on with SQL and AI tools to develop analytical solutions; Design scalable KPIs, dashboards, and monitoring frameworks.
Seniority
Mid-Senior, hands-on IC
