Senior Product Acceleration Specialist - Auth0
Core
Drive customer success, deep product adoption, and long-term retention for Global 2000 enterprise accounts by acting as a trusted advisor for complex CIAM deployments on the Auth0 platform.
Role type
Senior Product Acceleration Specialist (Technical Advisor)
Builds
Modern front-end frameworks, custom Auth0 Actions, SDK implementations, and high-volume Customer Identity and Access Management (CIAM) solutions.
Domain
Identity & Access Management (CIAM), SaaS, Enterprise Security
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Auth0 platform expertise, full-stack development (JavaScript/TypeScript, Node.js, React), identity protocols (SAML 2.0, OAuth 2.0, OIDC, SCIM), CIAM threat defense, G2K enterprise account navigation, technical advisory, AI tooling & automation
Preferred skills
Experience with New Product Introductions (NPIs), Proof of Concepts (PoCs), creating reusable code samples and technical documentation
Technologies
Auth0, Node.js, TypeScript, React, Mobile SDKs, SAML 2.0, OAuth 2.0, OpenID Connect, SCIM
Responsibilities
Guide complex implementation patterns and resolve configuration challenges for G2K customers; Develop high-impact PoCs and technical enablement assets for NPI launches; Provide architectural guidance on custom Auth0 Actions and full-stack patterns; Act as a technical liaison between customers and Product Management to drive roadmap enhancements; Create enablement guides to train internal teams and customer developers; Leverage AI tools to accelerate code generation and implementation analysis; Manage multiple concurrent technical engagements with rapid response to escalations
Seniority
Senior, hands-on IC
