Senior Engineering Manager
Core
Lead engineering teams for Porting, Hosting, and A2P Messaging products that enable customers to manage phone numbers and run compliant messaging campaigns at scale.
Role type
Senior Engineering Manager (Communication Identity Domain)
Builds
Customer-facing communication identity services, internal platform APIs, and operational tooling for number porting and messaging.
Domain
Telecommunications / Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Engineering management (10+ ICs), distributed systems architecture, AWS cloud-native fluency, AI tool adoption strategy, stakeholder negotiation, team building, operational excellence
Preferred skills
Experience with carrier ecosystem integration, agile methodologies, data-driven team health measurement
Technologies
AWS (Lambda, EKS, DynamoDB, Kafka), Kubernetes, Terraform, GitHub Copilot, Anthropic Claude
Responsibilities
Own delivery roadmap for Communication Identity Domain; drive AI coding assistant adoption; ensure system reliability and incident response; partner with Product Management for external customer workflows; recruit and develop high-performing engineering teams; prioritize competing demands across product, platform, and ops; communicate strategy and risks to leadership.
Seniority
Senior, hands-on IC leader with management focus