Store Manager - Somerset Collection
Core
Lead a retail store for Lush North America, driving sales, managing operations, and fostering an inclusive team environment for handmade cosmetics.
Role type
Senior retail store manager
Builds
Retail store operations and customer experiences for Lush handmade cosmetics
Domain
Retail / Beauty / Cosmetics
Deliverable
product features
Required skills
retail management, team leadership, hiring, scheduling, budget management, sales strategy, conflict resolution, inventory control, merchandising, compliance enforcement
Preferred skills
consultation-based customer service, staff development coaching, cross-cultural collaboration, DEIB training, multilingual communication
Technologies
Excel, Microsoft Office Suite
Responsibilities
Recruit, train, and develop management and retail teams; oversee budgets and exceed sales targets; ensure shop compliance with health, safety, and anti-harassment policies; manage inventory, ordering, and waste reduction; execute merchandising plans to drive sales; handle performance management and conflict resolution.
Seniority
Senior, hands-on IC