Forward Deployed Engineer
Core
Build and deploy AI-driven observability solutions for enterprise customers, extending LogicMonitor's Edwin AI platform with custom integrations and production workflows.
Role type
Senior IC Forward Deployed Engineer (AI/observability solutions)
Builds
Production AI workflows, integrations, and observability dashboards for enterprise clients
Domain
IT Infrastructure Management, Observability, AI/LLM applications
Deliverable
production ML models | product features
Required skills
Python, Java, TypeScript, JavaScript, Kafka, Spark, ETL, distributed storage, microservices, REST APIs, OpenTelemetry, Kubernetes, AWS/Azure/GCP, LLM APIs, agents, observability fundamentals
Preferred skills
ServiceNow
Technologies
Python, Java, TypeScript, JavaScript, Kafka, Spark, OpenTelemetry, Kubernetes, AWS, Azure, GCP, React
Responsibilities
Design and build tailored AI-driven observability solutions for customers; implement integrations and automations using Python/Java/TypeScript; configure dashboards, alerting, and reliability workflows; support production rollouts, troubleshooting, and hypercare; prototype MVPs and validate customer use cases; contribute field learnings to reusable templates and product feedback.
Seniority
Senior, hands-on IC