Lead Experience Designer
Core
Lead Experience Designer driving technology projects and digital product development for clients through multi-disciplinary collaboration.
Role type
Senior Lead Experience Designer
Builds
Bespoke software, digital products, and services
Domain
Technology consulting, digital transformation
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Experience design, user research, service design, digital product design, interface design, visual design, journey mapping, service blueprinting, design systems, workshop facilitation, strategic decision-making, research methods (context analysis, interviews, user testing), stakeholder management, mentoring, public speaking
Preferred skills
Enterprise/SaaS experience, portfolio in web and mobile
Technologies
Design tools, prototyping tools, research platforms
Responsibilities
Lead delivery and design of technology projects transforming client workflows; Facilitate workshops and develop design strategies; Apply research methods to present findings to clients and teams; Set design hypotheses for delivery teams; Assess project scope, risks, and updates; Communicate design deliverables to balance client and team expectations; Mentor teammates on design methods and tools; Advocate experience design expertise externally through conferences and webinars
Seniority
Senior, hands-on IC with leadership responsibilities