Analyst Support Officer - NSW Sheriff's Office
Core
Provide technical, project, and analytical support for critical operational systems while delivering training to frontline staff.
Role type
Senior IC analyst and training specialist
Builds
Statewide statistical reports, business process improvements, and training materials for information management systems
Domain
Public sector law enforcement operations and data management
Deliverable
dashboards & analysis
Required skills
software backend systems analysis, business requirements documentation, data interpretation, statistical reporting, technical translation, stakeholder engagement
Preferred skills
experience with multiple operating systems, ability to develop technical capability
Technologies
case management systems, information management systems
Responsibilities
Deliver training on information management systems and maintain learning materials; investigate and resolve data errors and user support queries; research and analyze system data to produce statistical reports; translate business requirements into technical specifications for developers; collaborate with senior leaders and stakeholders on project delivery.
Seniority
Senior, hands-on IC