Shift Lead | Los Angeles
Core
Lead shift operations, coach team members, and deliver high-quality coffee and matcha beverages in a fast-paced cafe environment.
Role type
Shift Lead (Hospitality/Food & Beverage)
Builds
Coffee and matcha beverages, customer experiences, and team culture
Domain
Food & Beverage / Coffee Shop
Deliverable
product features
Required skills
People leadership, coaching, customer service, operational management, quality control, adaptability, cash handling, inventory management
Responsibilities
Direct and coach the team during shifts, train new team members, handle customer and team issues, maintain cleanliness and safety standards, manage opening and closing processes, partner with operations and marketing teams
Seniority
Individual Contributor, Entry-to-Mid level