Product Readiness Manager (Remote eligible in Bulgaria)
Core
Support GTM teams as a product subject matter expert to take new products and features to market, ensuring internal and external customers effectively utilize the Smartsheet product suite.
Role type
Product Readiness Manager
Builds
GTM strategies, launch workstreams, internal documentation, customer-facing assets, training materials, and AI-powered workflows
Domain
SaaS / Work Execution Platform / AI Agents
Deliverable
product features
Required skills
Program management, cross-functional workflow management, strategic planning, executive communication, risk management, AI-powered solution development, meeting facilitation, consensus building
Preferred skills
Experience with similar platforms, experience with Claude/Claude Cowork
Technologies
Smartsheet product suite, Claude, Claude Cowork
Responsibilities
Anticipate future customer needs and guide strategic readiness planning; Support cross-functional product readiness initiatives from planning through launch; Lead product launch workstreams within Product Officer and Council Programs; Develop and present GTM and Readiness strategies to executive stakeholders; Build and iterate on internal documentation and training materials; Proactively identify readiness gaps and improve SOPs and processes; Build AI-powered workflows and scalable programs
Seniority
Mid-level, hands-on IC
