Managed Services Consultant
Core
Partner with business leaders, customers, and carriers to ensure world-class delivery of supply chain visibility and logistics solutions through data analysis, operational excellence, and proactive project management.
Role type
Senior Managed Services Manager (Supply Chain/Logistics)
Builds
Customer success outcomes, carrier adoption initiatives, and data-driven operational improvements for global supply chain clients.
Domain
Logistics, Supply Chain, SaaS
Deliverable
client delivery
Required skills
Data analysis, project management, stakeholder influence, carrier integration knowledge, data quality improvement, open-source visualization tools, API concepts, organizational skills, problem-solving (via careerplan.io/jobs/8188958-managed-services-consultant-at-project44)
Preferred skills
SaaS or software experience, logistics industry experience, basic coding, Tableau/SQL/Power BI/Kibana/Observe proficiency, English/French/Spanish fluency
Responsibilities
Define delivery timelines and end-to-end project plans for customers; Lead carrier initiatives from planning through adoption; Conduct deep-dive data analysis to identify patterns and root causes; Coordinate with carriers to drive continuous data improvements; Monitor project progress and publish regular reports; Hold customers and carriers accountable for operational outcomes; Collaborate with cross-functional partners to drive customer value; Mentor team members and share scalable solutions.
Seniority
Mid-Senior, hands-on IC with mentorship responsibilities
