Service Now Developer
Core
Designing, developing, and customizing applications on the ServiceNow platform to support IT Service Management (ITSM) processes and other enterprise capabilities.
Role type
ServiceNow Developer
Builds
Customized ServiceNow instances, integrations, and automated workflows for ITSM, SPM, CMDB, and HRSD.
Domain
IT Service Management / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow configuration, JavaScript scripting, Glide API, workflow automation, API integrations, system administration, technical documentation
Preferred skills
Strategic Portfolio Management (SPM), CMDB governance, Contract Management Pro, HR Service Delivery (HRSD), Workplace Service Delivery (WSD)
Technologies
ServiceNow, JavaScript, Glide API, REST/SOAP APIs
Responsibilities
Design and develop ServiceNow applications for ITSM modules; Configure Service Catalog and automation; Develop integrations with enterprise applications; Administer ServiceNow instances; Collaborate with stakeholders to gather requirements; Maintain technical documentation.
Seniority
Mid-level, hands-on IC