Program Manager, Consumption Products
Core
Own global operations for Box's consumption-based pricing program for AI and platform capabilities, bridging product, finance, analytics, and customer teams.
Role type
Senior Program Manager (Consumption Products)
Builds
Operational foundation for consumption-based monetization of AI units and platform features
Domain
SaaS / Enterprise Content Management / AI Monetization
Deliverable
product features
Required skills
Program management, SaaS business models, consumption-based pricing, quantitative analysis, cross-functional orchestration, policy interpretation
Preferred skills
Management consulting background, experience with AI-driven products, data interpretation
Technologies
None explicitly listed
Responsibilities
Monitor daily customer consumption and overage trends; coordinate operational actions and exception handling; serve as SME for consumption billing questions; translate business requirements into analyst requests; review product updates for operational impact; lead expansion of consumption billing to new products
Seniority
Senior, hands-on IC
