Head Coach
Core
Lead a store as a General Manager, balancing people, operations, and business performance to deliver exceptional guest experiences and drive profitability.
Role type
Senior store operations manager (General Manager)
Builds
Store operations, team performance, and financial results for a fast-casual restaurant
Domain
Food service / Fast-casual restaurant / Hospitality
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (store operations)
Required skills
Team leadership, food safety compliance, financial acumen (P&L, budgeting, forecasting), operational optimization, hiring and talent development, data-driven decision making, adaptability in fast-paced environments
Preferred skills
Experience with local/organic/sustainable products, experience in fast-casual or retail operations
Technologies
Digital tools for operations, reporting, and team communication
Responsibilities
Lead the full employee lifecycle and foster an inclusive culture; maintain high standards for food safety, cleanliness, and equipment; analyze reports to drive sales and profit; manage costs and execute strategic plans; operate and support all store systems; perform duties of Assistant Coach, Shift Leader, Kitchen Lead, and Team Member
Seniority
Senior, hands-on IC
