Vendor Operations, Automation
Core
Lead horizontal programs to standardize, automate, and scale safety vendor operations using LLM-based tooling and process mapping.
Role type
Senior Vendor Operations Manager (Automation & Process Optimization)
Builds
Repeatable workflows, automated reporting systems, and standardized playbooks for the safety vendor ecosystem.
Domain
Trust & Safety / Vendor Management / Operations Automation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Program/project management, process mapping, LLM/agentic automation, vendor relationship management, data fluency, stakeholder partnership
Preferred skills
Python or SQL scripting, basic machine learning concepts
Technologies
LLMs, agentic AI, Excel/Google Sheets, Python, SQL
Responsibilities
Design and roll out standardized processes to improve quality and cost efficiency; implement automation opportunities to reduce manual toil; build reporting from large operational datasets; partner with vendors and internal stakeholders to define SLAs and metrics; communicate program status and risks to senior leadership.
Seniority
Senior, hands-on IC
