Trust & Safety Investigator II, Singapore
Core
Investigate escalated abuse, compliance tasks, and Trust & Safety issues affecting customers by reviewing abuse claims and financial fraud.
Role type
Trust & Safety Platform Operations Investigator
Builds
Efficient and compliant handling of legal requests and abuse escalations
Domain
Internet infrastructure / Trust & Safety / Legal compliance
Deliverable
client delivery
Required skills
anti-abuse investigation, support escalation handling, legal document production, law enforcement interaction, sensitive content management, DNS knowledge
Preferred skills
notice & takedown legal considerations, DMCA/copyright/trademark familiarity, security threat identification, regulatory compliance (sanctions)
Responsibilities
Administer efficient handling of legal requests (subpoenas, court orders), perform operations meeting SLA delivery, partner with Policy/Legal/Product teams, deal with emotionally charged escalations tactfully, manage rotating weekend and off-hour coverage
Seniority
Mid-level (3-5 years experience)
