Strategic Capacity Planning Specialist
Core
Design and maintain capacity planning models to forecast resource requirements, analyze historical data and market trends, and monitor performance against planned levels for user support or risk verticals.
Role type
Strategic Capacity Planning Specialist
Builds
Capacity planning models and forecasting reports for support operations
Domain
Financial infrastructure / Workforce Management
Deliverable
production ML models | dashboards & analysis
Required skills
Capacity planning, forecasting techniques, SQL, data integration, Tableau, stakeholder management, risk evaluation, utilization analysis
Preferred skills
Financial/budgeting background, WFM tools knowledge
Responsibilities
Develop and maintain capacity planning models; Leverage forecasting techniques to analyze historical data and market trends; Evaluate potential risks and opportunities regarding model inputs; Monitor performance against planned capacity levels; Collaborate with vendor delivery team and stakeholders; Integrate data from multiple SQL databases to automate reporting; Communicate planning results and recommendations to senior leadership; Analyze production or service delivery data to determine utilization rates
Seniority
Mid-Senior, hands-on IC
