Sr. Manager, Program Management (Catalog Ops)
Core
Senior Operations Program Manager leading P0 initiatives for catalog operations, audit frameworks, and governance across Seoul, Yonlin, and Taiwan offices.
Role type
Senior, hands-on IC with leadership scope
Builds
End-to-end execution of high-priority catalog quality programs, audit frameworks, and cross-functional governance initiatives
Domain
E-commerce / Catalog Operations / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
P0 portfolio management, operating cadence design, cross-site execution, executive reporting, root cause analysis, strategic initiative leadership
Preferred skills
E-commerce operations experience, multi-site C-level support, Jira-based program tracking
Technologies
Jira
Responsibilities
Manage P0 initiative portfolio including project planning, dependencies, risks, and escalation paths; Design and lead organizational operating rhythms (WBR, MBR, QBR); Lead cross-functional projects across countries and departments; Write executive reports and narratives for VP-level decision-making; Lead small teams for catalog defect investigation and resolution; Define and execute strategic initiatives outside specific team boundaries
Seniority
Senior, hands-on IC with leadership scope