Director, Process Innovation
Core
Lead Coupang's expansion in Taiwan by driving cross-functional programs in logistics and operations excellence to enable next-day and international delivery services.
Role type
Senior IC program management director (logistics & operations)
Builds
Rocket Delivery and Rocket Oversea services in Taiwan
Domain
E-commerce logistics and operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
cross-functional program leadership, strategic project planning, process design and optimization, data mining and analysis, stakeholder influence, analytical and quantitative reasoning, executive communication
Preferred skills
MBA, PMP/Lean Six Sigma/Kaizen methodology, SQL, Tableau, MS Excel, Microsoft Access, data visualization
Technologies
SQL, Tableau, MS Excel, Microsoft Access
Responsibilities
Own strategic and tactical cross-functional projects and programs, scope and create project plans, develop and optimize operational processes, coordinate execution across teams, communicate status and risks to senior management, present data insights to leadership
Seniority
Senior, hands-on IC with strategic oversight
