Senior Programs & Business Operations Lead
Core
Own the demand-side merchandising strategy to improve discoverability of unique activities for guests, defining placement logic and sequencing on top of ranking algorithms.
Role type
Senior Business Operations Lead (Product & Demand Strategy)
Builds
Demand-side merchandising strategy, reporting layer for discoverability metrics, and alignment between product/ops on ranking and personalization.
Domain
Travel marketplace, Experiences, demand-side merchandising, ranking, and personalization.
Deliverable
product features
Required skills
Business operations, product operations, demand-side merchandising strategy, ranking and personalization strategy, data-driven decision making, stakeholder alignment, technical roadmap influence, analytics and measurement, SQL or equivalent hands-on analytics.
Preferred skills
Search/ranking systems, recommendations systems, merchandising systems.
Technologies
SQL
Responsibilities
Define demand-side merchandising strategy including placement, sequencing, and logic for surfacing content to guests; Partner with Product, Engineering, and Supply to drive dynamic, context-aware ranking and personalization; Build dashboards and measurement frameworks to track discoverability and placement performance; Clarify ownership boundaries between demand, supply, and product mandates; Prioritize experiments to improve discoverability and translate results into strategic decisions.
Seniority
Senior, hands-on IC with strategic influence
