Head of CDD and KYC, Americas
Core
Lead the Customer Due Diligence (CDD) function for the Americas region, overseeing onboarding and ongoing reviews for merchants while balancing risk and business objectives.
Role type
Senior leadership (Head of Function)
Builds
Scalable CDD processes, risk-aware onboarding experiences, and regional compliance frameworks
Domain
Financial services / Fintech / Payments
Deliverable
Product features (processes & systems)
Required skills
Strategic planning, team leadership (managing managers), stakeholder management, regulatory compliance, process optimization, change management, risk assessment
Preferred skills
Experience in fintech/banking, automation implementation, global/regional OKR tracking
Technologies
None explicitly stated
Responsibilities
Lead and coach a high-performing CDD team across multiple locations; Define and execute regional CDD strategy; Collaborate with Commercial, Compliance, and Product teams to improve processes; Serve as a senior escalation point for complex cases; Recruit and expand the function to support growth
Seniority
Senior, hands-on IC with management responsibilities