Senior Product Manager, AI-native platform
Core
Own a meaningful area of the next generation of the Thanx AI-native platform, end-to-end, from customer problem to shipped product, serving restaurant brands.
Role type
Senior Product Manager, AI-native platform
Builds
Consumer experiences, loyalty programs, marketing automation, data reporting, and AI products (RecoveryAI, SegmentAI, MCP server) for restaurant brands.
Domain
SaaS / Fintech / Restaurant Technology / AI
Deliverable
production ML models | product features
Required skills
AI tooling proficiency (Claude Code, Codex, agentic tools), data query and schema reading, prototyping, clear technical writing, evidence-based decision making, stakeholder management with CS/sales/marketing/finance.
Preferred skills
Experience with AI-native workflows, building internal systems for product discovery, shaping agent workflows and guardrails.
Technologies
Claude Code, Codex, SegmentAI, MCP server, SQL, data warehouse, REST APIs.
Responsibilities
Own platform areas end-to-end including discovery, definition, delivery, and outcome; live close to customers by mining call/support/usage data; go from signal to prototype to product in days/weeks; direct AI agents to build features and review PRs; design AI-native product features; make data the product by turning guest/order/loyalty data into merchant decisions.
Seniority
Senior, hands-on IC
