Senior Product Manager, AI-Native Merchant Experiences
Core
Own the AI assistant that works on a merchant's behalf across Adyen, enabling merchants to operate the platform accurately, instantly, and at any hour by finding data, providing insights, and taking real actions.
Role type
Senior Product Manager, AI-Native Merchant Experiences
Builds
AI assistant capabilities for merchant operations (reporting, insights, disputes, configurations)
Domain
Fintech / Payments / AI
Deliverable
production ML models | product features
Required skills
AI-native product experience (LLM, agentic, conversational), multi-quarter strategy, cross-functional leadership, analytical rigor, customer obsession, simplifying complex systems
Preferred skills
Experience in high-growth tech or fintech, building customer-facing products with material impact
Technologies
LLMs, agentic workflows, conversational interfaces
Responsibilities
Set vision and multi-quarter strategy for merchant AI assistant; define AI capabilities and boundaries; ship capabilities from idea to production; set quality and safety standards for agentic capabilities; enable cross-domain teams to contribute to shared foundation; galvanize cross-functional teams; validate strategies with deep customer and data analysis
Seniority
Senior, hands-on IC
