Consultor(a) Líder de Loja, Shopping Leblon
Core
Elevate team performance and floor execution through functional experience and peer coaching to ensure premium brand culture in every customer interaction.
Role type
Senior retail store leader (premium apparel/sports)
Builds
Premium retail store experiences for On brand fans
Domain
Retail / Sports & Performance Apparel
Deliverable
client delivery
Required skills
retail operations management, floor sales orchestration, peer coaching, complex post-sales issue resolution, emotional intelligence, product storytelling, process improvement
Preferred skills
project leadership, high-volume environment experience, change management
Responsibilities
Orchestrate floor sales flow as a service expert model, drive functional excellence in specific specialization pillars (Customer, Experience, Store Operations, People), resolve complex post-sales inquiries and operational obstacles, guide and motivate the team through impactful coaching and balanced feedback
