Event Travel Manager
Core
Provide highest-level event travel management and personalized support to key clients, GMs, and team leads, ensuring maximum revenue and ROI for Navan's event travel services.
Role type
Senior IC Event Travel Manager
Builds
Personalized travel support solutions for corporate clients and internal stakeholders
Domain
Travel Technology / Corporate Travel Management
Deliverable
client delivery
Required skills
Group travel planning, GDS experience (Sabre, Amadeus, NDC), client relationship management, travel troubleshooting, program planning coordination, MS Office/Google Suites proficiency
Preferred skills
Navan TravelXen knowledge, 4+ years GDS experience, PNR building and ticketing expertise, world geography knowledge
Technologies
Navan TravelXen, Sabre, Amadeus, NDC, MS Excel, Word, PowerPoint, Google Suites, Slack
Responsibilities
Assist travelers with booking changes, cancellations, and updates; provide accurate fare information for hotels, flights, cars, and rail; coordinate program planning from post-sale to billing; troubleshoot travel issues using agent tools; maintain project documentation and compliance; support team leads and participate in team meetings.
Seniority
Mid-level, hands-on IC