Principal Product Manager (Strategic Account Interactions) - Security Solutions
Core
Principal Product Manager owning the relationship between Elastic Security's product organization and its most strategic enterprise customers, translating complex security needs into coherent product direction.
Role type
Principal Product Manager (Strategic Account Interactions)
Builds
Security solutions for enterprise customers, specifically SIEM, SOAR, and XDR platforms.
Domain
Cybersecurity / Enterprise Software
Deliverable
production ML models | product features
Required skills
B2B enterprise product management, strategic account management, SIEM/SOAR/XDR domain knowledge, enhancement request pipeline management, executive stakeholder management, technical requirement writing, cross-functional leadership, structured prioritization frameworks (RICE), AI tooling proficiency
Preferred skills
Hyperscaler/MSSP/PubSec experience, security practitioner background (SOC analyst, detection engineer, security architect), experience with AI-augmented workflows
Technologies
SIEM, SOAR, XDR, RICE, AI tooling
Responsibilities
Own the enhancement request pipeline across multiple strategic enterprise accounts; translate customer requirements into shipped products; serve as primary product voice for C-suite stakeholders (CISO, CTO); prioritize requirements using data and structured frameworks; partner with engineering to write actionable requirements; navigate tension between customer contractual expectations and internal roadmap; advocate for customer needs while resisting the pull of the loudest customer.
Seniority
Principal, hands-on IC with strategic influence