Gestionnaire des réclamations complexes
Core
Manage complex and high-value insurance claims, determining liability and coverage while coordinating with insurers, legal teams, and internal stakeholders to resolve significant losses for Airbnb.
Role type
Senior Claims Manager (Insurance & Risk)
Builds
Resolution plans for complex claims affecting Airbnb Financials and the captive insurance company
Domain
Insurance, Risk Management, Legal
Deliverable
client delivery
Required skills
Complex claims resolution, insurance policy interpretation, liability determination, stakeholder negotiation, conflict resolution, data analysis, strategic risk assessment
Preferred skills
Civil liability focus, property insurance expertise, mentorship, cross-functional collaboration
Technologies
None stated
Responsibilities
Review and manage complex claims with insurers on a monthly or quarterly basis; coordinate investigations with external experts; determine liability and coverage based on policy language and case details; develop resolution plans for high-value losses; collaborate with legal, trust, and security teams; ensure compliance with company policies and legal requirements.
Seniority
Senior, hands-on IC with mentorship responsibilities