Payments Risk Analyst I
Core
First line of defense against payments fraud across Coinbase, reviewing escalated accounts and strengthening controls to protect customers from chargebacks, ACH abuse, wire disputes, and account takeovers.
Role type
Senior IC payments risk analyst (fraud investigations)
Builds
End-to-end fraud investigations, detection logic improvements, and risk control processes for Coinbase's payment ecosystem
Domain
Fintech / Cryptocurrency / Payments Risk
Deliverable
production ML models | product features | dashboards & analysis
Required skills
fraud case investigations, payments systems (ACH, wire, card networks), chargeback management, dispute resolution, fraud pattern identification, root cause analysis, blockchain analytics familiarity, generative AI utilization
Preferred skills
cryptocurrency fraud trends expertise, technical domain ramp-up speed
Technologies
ACH, wire, card networks, blockchain analytics tools, generative AI
Responsibilities
Own detailed investigations of escalated customer accounts to identify and mitigate payments fraud risks; Analyze fraud trends and patterns in payment activities to deliver actionable insights; Partner with investigations team to provide feedback on rule performance and risk logic; Drive process improvements by identifying workflow inefficiencies; Support development and documentation of review processes to scale operational efficiency
Seniority
Junior to Mid-level, hands-on IC