Services Engineering Leader, Professional Services
Core
Lead the lifecycle development, packaging, and launch of high-value Professional Services offerings to accelerate customer time-to-value for the Rubrik product portfolio.
Role type
Senior IC Services Engineering Leader (Professional Services)
Builds
Standardized, scalable Professional Services offerings, playbooks, delivery methodologies, and deployment frameworks.
Domain
Enterprise Cyber Resilience / Data Protection / Cloud Security
Deliverable
production ML models | product features | client delivery
Required skills
Service New Product Introduction (NPI), Services Productization, Solution Engineering, Cross-functional leadership, Strategic planning, Go-to-Market (GTM) integration, Operational standardization, Enterprise IT infrastructure knowledge, Data management expertise, Cloud platforms knowledge, Cybersecurity frameworks understanding
Preferred skills
Bachelor's Degree in Computer Science, Business, or Engineering
Technologies
Rubrik Security Cloud, Rubrik Agent Cloud, Cloud platforms, Enterprise IT infrastructure
Responsibilities
Design and launch standardized Professional Services offerings and delivery methodologies; Partner with Product Management and Engineering to build service packages and deployment frameworks; Evaluate and optimize the PS portfolio based on field feedback and market trends; Collaborate with Global Practice Leaders to ensure operational viability of new services; Work with Sales and Consulting leaders to equip teams with service scopes and value propositions; Establish reusable delivery frameworks, automated scripts, and SOW templates; Implement feedback channels to measure service effectiveness.
Seniority
Senior, hands-on IC with strategic leadership responsibilities
