Senior AI Deployment Consultant
Core
Lead end-to-end deployments of the Fin AI Customer Agent platform for large enterprise clients, combining project management with hands-on technical configuration to ensure rapid time-to-value.
Role type
Senior AI Deployment Consultant (SaaS Implementation)
Builds
Production-ready AI customer support deployments integrated with Intercom, Zendesk, or Salesforce
Domain
Customer Experience (CX) / AI / SaaS
Deliverable
production ML models | product features
Required skills
Project management, hands-on platform configuration, API and integration patterns, data migration, stakeholder management, risk management, AI tooling for delivery
Preferred skills
Experience with Intercom Helpdesk, Zendesk, Salesforce, complex multi-stakeholder project delivery
Technologies
Fin platform, Intercom, Zendesk, Salesforce, APIs
Responsibilities
Own end-to-end deployment programs for largest customers; Lead discovery sessions to translate requirements into technical plans; Configure automation, workflows, and analytics; Coordinate integrations, data migrations, and security reviews; Run projects with operational precision including risk logs and reporting; Partner with Sales, Customer Success, and Product teams; Contribute to deployment methodology and best practices.
Seniority
Senior, hands-on IC