Product Analytics - Developer Experience, Bridge
Core
Own the data strategy for customer experience, focusing on payments quality metrics and product/UX analysis to drive decisions.
Role type
Senior Product Analyst (Data)
Builds
Data pipelines, dashboards, and self-serve tools for customer experience monitoring
Domain
Fintech / Payments / Stablecoins
Deliverable
dashboards & analysis
Required skills
SQL, data pipeline/ETL design, data modeling, root cause analysis, dashboard creation, independent ownership
Preferred skills
Python, pandas, payments data analysis, product/UX data analysis, startup environment experience
Technologies
Databricks, GitHub
Responsibilities
Define and refine metrics for payments quality and product experience; build and maintain data pipelines and ETL processes; analyze latency, uptime, error rates, and support ticket trends; analyze dashboard usage, onboarding funnels, and feature adoption; build self-serve tools for cross-functional teams; proactively flag emerging issues in payments or product experience.
Seniority
Senior, hands-on IC