Fulfillment Operations Manager
Core
Own pharmacy and supply chain logistics to ensure reliable, cost-effective delivery of GLP-1 kits, diagnostic tools, and supplements.
Role type
Senior IC fulfillment operations manager
Builds
Pharmacy fulfillment systems and supply chain operations for a digital health platform
Domain
Digital health / Telemedicine / Supply chain
Required skills
Vendor relationship management, Inventory forecasting and replenishment, Order ticketing and resolution, Data analysis for trend identification, Cross-functional coordination, Regulatory compliance (HIPAA)
Preferred skills
Experience with regulated products (pharmaceuticals/supplements), ERP-lite or IMS implementation, Experience in CPG or DTC health
Technologies
Ticketing systems, Inventory Management Systems (IMS), ERP-lite solutions
Responsibilities
Manage fulfillment performance across pharmacy and 3PL partners, Oversee medication order ticketing and resolve shipment issues, Maintain SKU-level inventory visibility, Forecast demand and coordinate inventory transfers, Analyze datasets to improve fulfillment strategy, Support new product launches
Seniority
Senior, hands-on IC
