Senior Data Scientist, Workforce Management Analytics
Core
Senior Data Scientist driving operational efficiency and resource allocation for Workforce Management through forecasting, scheduling, and cost optimization.
Role type
Senior IC data scientist (workforce management analytics)
Builds
Accurate scheduling and intraday forecasts, KPI dashboards, capacity plan framework, and WFM data pipelines
Domain
Online food delivery / Workforce Management Analytics
Deliverable
production ML models | dashboards & analysis
Required skills
time series forecasting, cost analysis, what-if scenario analysis, statistical modeling, SQL, Python or R
Preferred skills
ML for forecasting, ML platform experience, data pipeline orchestration (Airflow)
Technologies
Prophet, SARIMA, Holt-Winters, Airflow
Responsibilities
Create accurate scheduling and intraday forecasts, build and support KPI dashboards, conduct root cause analysis for SLA improvements, explore cost optimization opportunities, manage the capacity plan framework, enhance the WFM data pipeline
Seniority
Senior, hands-on IC
