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Staff Product Manager

🌐 Remote💼 Full-time💰 $188,240–$188,240🗓 2026-08-27 → 2026-09-26

Core

Own end-to-end product strategy and roadmap for Twilio's Trust Hub (KYC Platform), creating streamlined registration experiences while maintaining best-in-class KYC standards for the gateway to Twilio's communication APIs.

Role type

Staff Product Manager (Trust Hub / Onboarding and Compliance)

Builds

KYC Platform (Trust Hub) and related onboarding/compliance products for Twilio's communication APIs

Domain

Fintech / Regulatory Compliance / Developer Infrastructure

Deliverable

product features

Required skills

Product strategy and roadmap definition, Cross-functional team leadership, Data-driven decision making, Stakeholder management, UI/UX design understanding, Analytical thinking

Preferred skills

API and developer experience product building, Telecommunications or regulated ecosystem experience

Technologies

Communication APIs, KYC platforms

Responsibilities

Develop and communicate product vision and strategy, Lead cross-functional teams to drive product launches, Define key metrics to evaluate product performance, Conduct data-driven business reviews, Manage relationships with cross-functional stakeholders

Seniority

Staff, strategic ownership with hands-on execution

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