Systems Analyst
Core
Support production systems and data analytics for the fulfillment network to enable operational visibility and continuous improvement.
Role type
Systems Analyst (Production Support & Data Analytics)
Builds
Order processing systems (WMS, WES, WCS) and operational reports
Domain
Industrial distribution / Manufacturing / Food supply chain
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, custom report creation, WMS/WES/WCS system knowledge, Level 1 support, SOP documentation, training material development
Preferred skills
Multi-site industrial distribution experience, Microsoft Office/Google Apps proficiency
Responsibilities
Troubleshoot technical issues in order processing systems, create reports for operation visibility, develop training materials, document support issues and resolutions, act as point of contact for production system requests
Seniority
Junior to Mid-level, hands-on IC
