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SVP, Product - Core Customer Experiences & Flywheel Products

New York City💼 Full-time🗓 2026-08-11 → 2026-09-26

Core

Lead centralized customer journeys (Account, Wallet, Ledger, Responsible Gaming, MarTech, Loyalty) for a 4.8M AMP sports betting and iGaming platform, ensuring trust, safety, and financial backbone across sportsbook, casino, and racing verticals.

Role type

SVP, Product (Platform/Shared Services)

Builds

Centralized customer infrastructure, payments/wallet systems, loyalty enablement platform, and responsible gaming tools for regulated consumer markets.

Domain

Sports betting, iGaming, Fintech, Regulated Consumer Markets

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Platform product strategy, Payments/Wallet/Ledger systems, Responsible Gaming, Multi-jurisdictional compliance, Executive leadership, Cross-functional stakeholder management, Technical fluency, Scaling product organizations

Preferred skills

Online gaming/sports betting/fintech experience, Loyalty/CRM/MarTech strategy, High-scale financial system architecture

Responsibilities

Own product vision for Account, Wallet, Ledger, and Responsible Gaming; Lead a 70-80 person product organization; Modernize wallet/ledger for real-time payments; Drive account experience strategy (KYC, onboarding); Partner with vertical product leaders; Represent company with regulators and payment partners.

Seniority

SVP, Executive Leadership

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