Senior Director of Event Travel, Navan Events
Core
Lead global Event Travel operations and people, unifying online platform-enabled travel and offline high-touch group-air services for Navan and Reed & Mackay customers.
Role type
Senior Director, Global Event Travel (Strategy & Operations)
Builds
Unified global Event Travel operating model and service delivery function
Domain
Travel industry (Air/Flights), B2B Managed Services
Required skills
Global travel operations management, Organizational transformation, Commercial ownership (budget, margin, forecasting), Product-Operations partnership, Data-driven performance management, Air industry knowledge, Change leadership
Preferred skills
Experience with air booking tools and fulfillment systems
Technologies
Navan platform, Air booking tools, Fulfillment systems
Responsibilities
Lead a global organization of directors, managers, and travel consultants; Dissolve silos between Reed & Mackay and Navan to build a unified operating model; Own service quality, commercial performance, and workforce planning; Define and implement the target state operating model for Event Travel; Partner with Product and Engineering to rebuild offline workflows on Navan infrastructure.
Seniority
Senior Director, Strategy & Operations
