[쿠팡] Rocket Mobile 상담 지원 (계약직/재택병행/전환가능)
Core
Provide specialized consultation and activation services for customers purchasing Rocket Mobile (KT, LG U+) phones, including scheduling activations, preparing forms, and system processing.
Role type
Customer Support Specialist (Mobile Activation)
Builds
Rocket Mobile activation experience and support for Coupang's mobile category
Domain
E-commerce / Telecommunications
Deliverable
client delivery
Required skills
PC usage, communication, service mindset
Preferred skills
Mobile activation consultation experience, customer service center experience, ability to learn new systems quickly
Responsibilities
Schedule activations and process forms for Rocket Mobile orders, handle customer inquiries regarding mobile purchases and activation, support Seller Support based on center needs
