Healthcare Field Operations Specialist (Contract-to-Hire)
Core
Field-based specialist responsible for retrieving medical records from provider offices and designing scalable operational models for future expansion.
Role type
Field Operations Specialist (Contract-to-Hire)
Builds
Scalable field retrieval operations model for medical records
Domain
Healthcare operations / Medical records management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical record retrieval, provider relations, field outreach, territory planning, process improvement, compliance adherence, stakeholder management, autonomous execution, multi-channel coordination
Preferred skills
Chart retrieval support, risk adjustment, RADV, HEDIS, value-based care, Medicare Advantage provider experience, startup/pilot program experience, EHR system familiarity
Technologies
EHR systems
Responsibilities
Obtain outstanding medical records from provider offices, develop productive relationships with front office staff and practice managers, coordinate in-person visits and phone outreach, manage territory planning and site visits, pilot and evaluate new approaches for retrieval efficiency, document successful tactics to create a repeatable field model, maintain privacy and compliance standards
Seniority
Mid-level, hands-on IC
