IT Systems Administrator
Core
Technical escalation point for complex infrastructure, endpoint, identity, and cloud issues, maintaining a secure and scalable IT environment.
Role type
Senior IT Systems Administrator
Builds
Enterprise endpoint management platforms, identity and access management systems, and cloud-based infrastructure services.
Domain
Enterprise IT Infrastructure, Cloud Services, Identity & Access Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Endpoint management (Intune, Jamf), Identity and Access Management (Okta, Google Workspace), Cloud platforms (AWS, GCP), Operating systems (Windows, macOS, Linux), Networking fundamentals (DNS, DHCP, VPN, routing, switching), Scripting/automation (PowerShell, Bash, Python), Technical documentation, Root-cause analysis
Preferred skills
MDM and endpoint security tools, Enterprise SaaS administration, Cloud identity platforms
Technologies
Microsoft Intune, Jamf, Okta, Google Workspace, AWS, Google Cloud Platform (GCP), Active Directory, PowerShell, Bash, Python
Responsibilities
Serve as primary escalation point for advanced technical issues from IT Support; Troubleshoot and resolve complex infrastructure, endpoint, identity, and cloud-related issues; Administer enterprise endpoint management platforms; Support identity and access management; Assist with provisioning and deprovisioning user accounts and devices; Troubleshoot operating system issues across end-user and server environments; Assist with networking troubleshooting; Document technical procedures and improve operational workflows; Participate in infrastructure projects and migrations; Maintain security best practices and assist with compliance initiatives; Participate in on-call rotation or after-hours support.
Seniority
Mid-to-Senior, hands-on IC
