AI Services Lead - Client Services
Core
Lead activation and end-to-end delivery oversight for newly landed Anthropic-focused enterprise accounts, transforming initial pilots into multi-year AI transformation programs.
Role type
Senior IC client services lead (AI/LLM strategy & delivery)
Builds
Multi-phase, multi-workstream AI transformation programs leveraging Anthropic and related capabilities
Domain
Enterprise AI & Data Consulting
Deliverable
client delivery
Required skills
Account activation & growth, end-to-end delivery oversight, account planning, use-case backlog management, trusted advisor engagement, complex problem structuring, matrixed environment navigation, agentic AI/LLM technical fluency, Anthropic platform experience
Preferred skills
Multi-year program scaling, AI/data strategy roadmap design, formal account plan development for generative AI rollouts
Technologies
Anthropic (Code, Cowork, Enterprise), RAG, MCP-style servers, agent orchestration, evals
Responsibilities
Lead activation for newly landed Anthropic-focused accounts; Own end-to-end delivery oversight for accounts; Build and maintain documented account plans and use-case backlogs; Become a trusted advisor to senior client stakeholders; Partner with internal teams to identify expansion opportunities; Provide strategic leadership during executive meetings; Mentor team members; Contribute to internal playbooks and frameworks
Seniority
Senior, hands-on IC
