Chef Operations Supervisor
Core
On-site operational representative supporting the launch, stabilization, and ongoing performance of licensed culinary businesses within the market.
Role type
Senior IC operations supervisor (culinary)
Builds
Licensed culinary stores and production operations
Domain
Food service / Culinary operations
Required skills
high-volume culinary operations, production planning, labor management, food safety, kitchen execution, operational coaching, risk identification, root-cause analysis, operating scorecards
Preferred skills
formal culinary training, executive-chef experience
Technologies
none stated
Responsibilities
Lead operational onboarding, kitchen setup, training, production trials, and launch-readiness assessments; Develop kitchen-level launch plans confirming readiness across staffing, recipes, ingredients, equipment, workspace, food safety, capacity, packaging, and production handover; Verify that approved recipes and processes can be executed consistently; Recommend launch go/no-go decisions; Assess daily production readiness and identify risks; Coach chef-operators and kitchen leaders on shift planning, production checks, quality reviews, staffing, training, and problem-solving; Develop targeted improvement plans for performance gaps; Coordinate immediate containment and recovery when issues threaten production, food safety, quality, customer experience, or handover; Maintain issue logs and track problems through root-cause analysis, corrective action, and verified resolution; Monitor adherence to approved recipes, cooking temperatures and programs, yields, portions, batch standards, critical control points, and licensed-brand requirements; Partner with Food Safety and Quality Assurance and Product Development on concerns requiring technical support; Maintain operating scorecards covering launch readiness, production-plan attainment, handover, product availability, preventable replacements or production-cap reductions, quality, customer feedback, and corrective-action progress; Track production disruptions, resolution times, repeat incidents, and operator independence; Clearly communicate risks, decisions, commitments, accountable owners, and due dates; Support other high-value or operationally complex chef launches and targeted team development when licensed-store priorities and capacity permit.
Seniority
Senior, hands-on IC