Support Worker, National Redress Scheme
Core
Provide trauma-informed case management and practical support to clients navigating the National Redress Scheme for institutional child sexual abuse.
Role type
Support Worker (Trauma-informed case management)
Builds
Redress applications and client support pathways
Domain
Social services / Child protection / Trauma support
Deliverable
client delivery
Required skills
trauma-informed practice, case management, outreach delivery, cultural sensitivity (Aboriginal communities), administration, computer skills
Preferred skills
experience with vulnerable clients, resilience, independence
Technologies
case management software, administrative tools
Responsibilities
Assist clients to complete and lodge National Redress Scheme applications, deliver outreach services across Newman and surrounding communities, maintain accurate client records and data
Seniority
Mid-level, hands-on IC