Inbound Operations Coordinator
Core
Coordinate inbound operations to ensure seamless end-to-end order fulfillment by managing the interplay between suppliers, internal teams, and customers.
Role type
Inbound Operations Coordinator
Builds
Customer order fulfillment and stock availability
Domain
E-commerce / Retail
Deliverable
product features
Required skills
Order management, Purchase order processing, Stakeholder liaison, Root cause analysis, Inventory tracking, Communication
Preferred skills
MS Office, Excel, Google Suite, Problem solving, Organizational skills
Responsibilities
Support customer service and buying teams in resolving order queries and complaints; Process and track purchase orders to ensure stock availability; Manage inbound queries and liaise with distribution centers; Follow up on shipments to identify delays impacting customer orders.
Seniority
Mid-level, hands-on IC