Fulfillment Technology Analyst, Lisses DC France (f/m/x)
Core
Support and maintain warehouse management systems (WMS) for distribution and e-commerce fulfillment operations.
Role type
Fulfillment Technology Analyst (WMS Support)
Builds
Operational visibility and performance through WMS support, configuration, and reporting.
Domain
Logistics / E-commerce Fulfillment / Warehouse Management Systems
Deliverable
Dashboards & analysis | product features
Required skills
WMS support experience, SQL, Excel/Google Sheets, custom report creation, system configuration, user training, SOP documentation, security setup, requirements definition, UAT coordination, hardware device support, network services coordination
Preferred skills
Experience with Infios (Körber/HighJump) Warehouse Advantage or DAI/Dematic WMS (Matflo)
Technologies
Infios (Körber/HighJump) Warehouse Advantage, DAI/Dematic WMS (Matflo), SQL, Excel, Google Sheets
Responsibilities
Act as super user and level one support for warehouse end-users; manage system configuration based on operations direction; facilitate end-user training and assist in SOP documentation; oversee user menu profile and security setup; participate in requirements definition and technical design for product enhancements; coordinate QC/integration/UAT activities; troubleshoot WMS integrations; create reports for operation visibility; maintain deployment and support for hardware devices like RF scanners and tablets; coordinate with regional infrastructure manager for local network services.
Seniority
Junior to Mid-level, hands-on IC
