Senior Manager, Pricing Operation
Core
Lead a team to build, launch, and scale new initiatives for the Coupang Pricing system, impacting customers and partners through operational excellence and automation.
Role type
Senior Manager, Pricing Operations
Builds
Scalable and automated solutions for end-to-end management of new programs; SOPs for manual processes.
Domain
E-commerce, Pricing Operations
Required skills
Program/project/process management, SQL, Operational process planning, Data analysis, Stakeholder management, Team leadership, Business acumen, Strategic thinking, Cross-functional collaboration
Preferred skills
E-commerce industry experience, Ambiguity navigation, Front-line execution
Technologies
SQL
Responsibilities
Create scalable and automated solutions for new programs in partnership with internal teams; Develop SOPs for manual management where automation is not possible; Manage FTE and dispatch workers; Dive deep into issue roots, propose data-supported solutions, and share impact; Drive improvement in operational performance and lead projects to expand business; Clearly communicate goals, roles, responsibilities, success metrics, and desired outcomes to cross-functional teams; Influence and manage project teams to develop, test, or implement new ideas or process improvements; Ensure multiple projects within the program roadmap meet specified timelines.
Seniority
Senior, hands-on IC with team leadership
