Dispatch Specialist
Core
Oversee and assist in daily freight hauling delivery operations for Factor_ (a HelloFresh brand) by managing a team of drivers to ensure on-time, quality shipments to facilities.
Role type
Operations Dispatch Specialist (Team Lead)
Builds
Daily freight delivery routes and shipments for Factor_ facilities
Domain
Food supply chain / Logistics
Deliverable
product features
Required skills
Route planning, team management and mentoring, driver support, scheduling maintenance and roadside services, load/unload operations, G-Suite, Slack, optimization techniques, process flow improvements
Preferred skills
Experience managing fast-growing teams, multitasking, independent work, attention to detail
Technologies
G-Suite, Slack
Responsibilities
Oversee drivers from load-out to shift end, plan routes using the system, respond to driver calls for support, communicate with distribution center team, staff and assign daily routes, manage driver gas cards and tools, schedule maintenance and roadside service, occasionally load/unload product
Seniority
Mid-level, hands-on IC with team management duties
