Dispatch Specialist
Factor_ a brand of HelloFresh is seeking a dedicated Dispatch Specialist to join our growing team! As the Dispatcher you are directly responsible for overseeing and assisting in the daily delivery of our freight hauling. You will manage, mentor, and develop a team of drivers who ultimately ensure that our facilities receive quality and on-time shipments.
You will…
Overseeing all our drivers from load-out beginning the start of the shift
Planning routes with our system
Respond to calls from drivers on their routes who need support
Communicate with various members of the distribution center team members, facilitating pickups and deliveries
Staff the routes and assign routes to drivers daily
Manage driver gas cards, driver tools, etc
Schedule maintenance services, roadside service calls, etc
Occasionally load/unload product
Weekend work is required
Any other tasks as assigned by management
At a minimum, you have…
2+ years experience in dispatching / driving role
Working knowledge of optimization techniques and process flow improvements
Experience managing a nimble, fast-growing team
Computer skills, particularly G-Suite, Slack
Excellent written and oral communication skills
Energetic and excited about Imperfect
Highly organized and strong attention to detail
Ability to multitask
Excels at independent, unsupervised work
Physical Demands:
Ability to walk, bend, squat, climb, reach, and kneel
Ability to lift/push/pull up to 50 pounds
Experience in material handling
Sedentary work; involves sitting most of the time
Occasional movement around the office may be necessary
Regular work with computers, including keyboards and screens
Regular use of mobile devices, including smartphones and tablets
You’ll get…
Competitive salary, 401k with company match that vests immediately upon participation,
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Illinois Pay Range
$22.50—$22.50 USD