Solutions Engineer
Core
Deliver AI-first hybrid observability solutions for IT infrastructure, leading discovery, design, and deployment sessions to help customers adopt best practices and optimize monitoring strategies.
Role type
Senior Solutions Engineer (Professional Services)
Builds
End-to-end deployments of LogicMonitor observability platform for on-premises, cloud, and edge environments
Domain
IT Infrastructure Management / Observability / Cloud & On-Premises
Deliverable
production ML models | product features | client delivery
Required skills
IT operations (systems administration, network engineering, DevOps), scripting/programming (Python, PowerShell, Java, Groovy), REST API integration, web technologies (HTTP, JSON, RegEx), subject matter expertise in IT domains (Windows/Linux, networking, security, storage, virtualization, cloud)
Preferred skills
Experience using AI tools for productivity, familiarity with LogicMonitor features (Websites, LogicModules, NetScans)
Technologies
LogicMonitor, REST API, Python, PowerShell, Java, Groovy, AWS, Azure, GCP
Responsibilities
Lead end-to-end deployments from small to large-scale, facilitate remote and onsite discovery/design/deployment sessions, implement best practices to fine-tune configurations, automate routine tasks via scripting, relay product insights to development teams, create tailored scripted solutions, share technical expertise with peers and customers
Seniority
Mid-Senior, hands-on IC
