Sr. Forward Deployed Engineer
Core
Sr. Forward Deployed Engineer building AI-powered observability solutions for enterprise customers at the intersection of software engineering, customer delivery, and core platform development.
Role type
Senior IC Forward Deployed Engineer (AI/Observability)
Builds
Production AI applications, integrations, and observability workflows for LogicMonitor Edwin AI platform
Domain
IT Infrastructure Management, Observability, AI/LLM applications
Deliverable
production ML models | product features
Required skills
Python, Java, TypeScript, JavaScript, microservice design, streaming data pipelines (Kafka/Spark), ETL, distributed storage, REST API, OpenTelemetry, Kubernetes, CI/CD, cloud platforms (AWS/Azure/GCP), AI application patterns (LLM APIs/agents)
Preferred skills
ServiceNow, Jira, Ansible, Terraform, Rundeck, MCP integration patterns
Technologies
Python, Java, TypeScript, JavaScript, Kafka, Spark, OpenTelemetry, Kubernetes, AWS, Azure, GCP, React
Responsibilities
Partner with customers to design and build tailored AI-driven observability solutions; implement integrations and automations using APIs and SDKs; configure and deploy solutions in SaaS, hybrid cloud, and customer-managed environments; troubleshoot telemetry across logs, metrics, and traces; convert field learnings into reusable templates and product feedback; support production rollouts and hypercare periods.
Seniority
Senior, hands-on IC